Change your Outside+ email address
To change your Outside+ email address, please sign into your account and follow these steps:
1) Click on the Profile Avatar in the upper right corner
2) Go to SETTINGS
3) Click on 'Manage My Account'
4) Under Login details, click on 'Change email'
If you are having issues signing into your account, you can reset your password here.
If you are having issues with merging your accounts, please visit this article.
Verify your Outside+ Account Email Address
To verify the email address associated with your account, click on 'Send Verification Email' under 'Manage My Account.'
The verification email will be sent to the email address that your Outside account is under. If you do not receive the verification email, please be sure to check your spam inbox. The email subject is 'Email Verification' and will come from noreply@outsideinc.com.
From here, you can click on the verification link or copy and paste the link into your browser. If you are still seeing the verification icon appear, please ensure that you have logged out, cleared your cache, and logged back in to see if the verification has been confirmed.
FAQ
What if I changed my email address on another platform, such as Gaia GPS or Trailforks?
If you changed your email address on Gaia GPS or Trailforks, the change should be reflected on your Outside profile as well. Your Outside credentials are the same across Gaia GPS and Trailforks.
For more information on your Gaia GPS and Outside account, please see this article.
For more information on Trailforks and Outside account, please see this article.
Note: There may be a delay in syncing information across platforms. If you do not see your photo, email address, or privacy settings syncing across platforms, you may have to update each platform individually. Importantly, please ensure that you have your privacy settings on each platform set to your preferred visibility and privacy.
If I verified my email address via trailforks.com, do I still need to verify my email address on outsideonline.com?
If you verified your email address via trailforks.com, the verification process is bi-directionally synced; you do not have re-verify your email address on outsideonline.com. If you signed up on gaiagps.com or any of our sites on athleteReg (including bikereg.com, skireg.com, trireg.com, and runreg.com), the email verification process is through your Outside profile on outsideonline.com.
If I do not verify my email address, am I limited in accessing content?
You are not prevented from accessing any content if you have not yet verified your email address. The email verification process is held separately from access to content on our sites. As a free user, you are able to access a limited number of articles and content on Outside TV. As a paid Outside+ member, you will have access to all content across our editorial sites, Outside Learn, and Outside TV.
The email verification process does not limit you from accessing your subscribed content as a paid or free Outside user.