All memberships are renewed annually. If you choose to cancel your membership, you’ll stay a member until your renewal date, but your account will not automatically renew for another year.
If you'd like to cancel your membership renewal, you may do so from your Subscription page here.
Alternatively, you can sign into www.outsideonline.com and then follow these steps:
1) Click the Profile Icon in the upper right corner of your screen
2) Click on SUBSCRIPTION.
3) Click MANAGE SUBSCRIPTION.
4) After checking the acknowledgement box, you can proceed with the cancelation.
You will still have access to the membership until the renewal date!
I don't see 'Manage Subscription' under Profile > Subscription. How do I cancel my subscription?
If you do not see the option to 'Manage Subscription' in the subscription section, it may be because you purchased your Outside+ subscription via a different platform, such as an iOS or Google Play app. You may also have purchased your subscription via Gaia GPS (gaiagps.com, iOS, or GooglePlay) or Trailforks (trailforks.com, iOS, or GooglePlay). If you have purchased your membership on a different platform, aside from outsideonline.com, you must manage your subscription on the platform that you signed up on.
I signed up for a subscription via an iOS or Google Play app. How do I cancel this subscription?
If you signed up for a subscription or Outside+ membership through any iOS or Google Play app, (Gaia GPS, Trailforks, Outside TV App, Roku, Xfinity, Outside iOS App), you will have to cancel the auto-renewal of that subscription through the app itself. We are unable to refund any subscriptions purchased through apps. You will have to contact the support teams for Google Play, iOS, or the app platform directly to request a refund.
For instructions on canceling or changing a membership bought via the Gaia GPS app, please visit this article.
For instructions on canceling or changing a membership bought via the Trailforks app, please visit this article.
If you were recently charged and are requesting a refund, please see this article.