Why am I seeing a paywall when I try to watch content?
Certain films and content are for Outside+ members only. If you are seeing a paywall after a trailer or if you're limited to only a portion of a video, this means you'll need to upgrade in order to view the entire film or video. Please note: If you have multiple accounts, please check that you are signed into your paid Outside+ membership in order to view all content.
I keep seeing ads loading but I'm only able to watch part of the content after the ad loads. Why is that?
For more information on ad content, please see this article. You will need to sign up for an Outside+ membership to view full content. Certain films and content are available only in the US. If you are receiving an error with a numerical code when trying to view content, this content is blocked in your country.
What if I'm a paid Outside+ member seeing a paywall?
If you having trouble accessing the content, please try clearing your browser's cache, deleting your cookies, and then logging out and back in to see if the issue persists. You may have to use an incognito window to log into Outside TV to view content as content can be blocked by existing cookies. For more troubleshooting steps, please see this article.
How do I sign up for an Outside+ membership?
Join Outside+ to unlock full access to Outside TV, featuring travel documentaries, endurance challenges, event replays, 50+ Warren Miller films, and more. Sign up for Outside+ today here.