Subscriptions through App store
The Zinio subscription apps that were in the Apple App Store and Google Play Store were third-party and magazine specific and are completely separate from membership. These have recently been taken off of all app stores.
Contact the App
If you would like to chat with the Zinio Customer Service, or unsubscribe you will have to reach out to Zinio customer service through the app, Please see this Zinio Help Center article Support: How to Contact Us
If you are unable to login through the app, you may be able to submit a request on the Zinio Help Center Form
We are unable to assist with any app subscriptions on the Outside Customer Service Team as we do not own the app.
Apple Store
If you have purchased your subscription through the Apple Store or iTunes, please see this Zinio Help Center article How to claim a refund for purchases made in iTunes (iOS)