As an IKON pass holder, how do I qualify for an Outside+ membership?
If you purchase an Ikon Pass for the 2023/2024 season, an Outside+ membership is included in your Pass benefits. Offer valid for 23/24 Ikon Pass holders only. Offer must be redeemed by March 1, 2024.
How can I redeem my Outside+ membership after I've purchased the Ikon Pass?
1) After you've purchased your Ikon Pass, you should receive a benefits email from IKON/Alterra entitled "Thank you for your 23/24 Ikon Pass Purchase." This email will include an activation link for the Outside+ membership and your Pass Holder Verification Code.
*The activation code displayed above is an example code only. Your code will be unique to you.
2) When you click the blue "ACTIVATE NOW" button, you will be directed to an Outside+ x IKON form that will require your email, first name, last name, and Pass Holder Verification Code.
Please Note: If you're already an Outside+ member, please fill out the form using the email associated with your Outside+ account. You will receive an email confirming that we will be extending your membership by a year.
3) After you have submitted the Outside+ x IKON form, you will receive another email from the Outside marketing team after we have verified your purchase. Please check your spam and junk folders if you have not received this email by the following day. It will be sent from firstname.lastname@example.org.
If you are already an Outside+ member, you will receive an email entitled "Ikon Pass Holder: Your Outside+ subscription has been extended." You do not have to take any action on your part to redeem your additional year of Outside+ membership. Your new renewal date may not be reflected immediately in your online profile. Please allow 7-10 days for the change to take place.
If you have a FREE Outside account, you will receive an email entitled "Activate your free Outside+ Membership" and will include both a coupon code and a link to activate your free year of Outside+ directly.
If you do NOT have an Outside account, you will receive an email entitled "Activate your free Outside+ membership" and will include both a coupon code and a link to create your Outside+ account directly.
4) After you have signed into your account or created your Outside+ account, you should be directed to a checkout page with your coupon code already applied. If your coupon code is not automatically applied, please remove the existing promo code and enter your unique IKON code. Your coupon code should be called "2023/24 Ikon Pass Special" and your total amount will be $0.
Please note: We do require a valid credit card in order to process the transaction, but your credit card will not be charged if you have successfully applied the IKON coupon code.
What if my coupon code isn't automatically applied?
If your unique, 100% off coupon code called "2023/24 Ikon Pass Special" is not automatically applied, please remove the existing promo code (it should a percentage below 100% off) and then enter your unique one from the email. Your total after applying your unique code should be $0.
Please see this article for addition instructions to remove a promo code and add a unique one.
How long is my coupon code valid for?
Your coupon code must be redeemed before March 1, 2024.
What if I purchased multiple IKON Passes?
If you are redeeming multiple Outside+ memberships for multiple Ikon Pass purchases, please use the same verification code. You will need to fill out the form for each Ikon Pass you purchased, and you will need to set up a separate Outside+ membership for each IKON Passholder. Our team will verify your purchases.
How do I manage my Outside+ membership?
To log-in to your account, please see this article.
To reset your password, please see this article.
To cancel your membership, please see this article.